FAQ

How many strips are in each tray? 

Each tray includes 12 full strips arranged to give you consistent and efficient use without excess waste. Quality over quantity, every time.

What material are the lashes made of?

Ultra matte PBT fiber designed for smooth pickup, controlled fanning, and a clean finish.

How long does shipping take?

Orders are processed within 2–3 business days. Delivery time varies depending on your location and UPS shipping timelines.

Do you offer refunds or exchanges?

Due to hygiene and safety standards, all lash products are final sale. We do not offer refunds or exchanges once an order has been shipped.

What if my tray arrives damaged?

If your order arrives damaged, please contact us within 24 hours of delivery and include clear photos of the product and packaging. We’ll review the issue and assist you as quickly as possible.